What happens to what you tell us.
One minute to read. The Privacy Policy is the long version.
What leaves your browser
- What you type to Max, so you get an answer. It goes to our server and to the AI company that powers Max, under a contract that forbids training on it.
- Your check-up answers, program progress and Log entries, so your record exists when you come back.
- Your email, so you can sign in. Payment details go to Stripe, never to us.
What never happens
- No ad pixels inside the portal. Nothing you do in here is sent to Meta, Google, TikTok or any ad network.
- Your conversations are never sold, never used for ads, and never used to train anyone's AI.
- Nobody reads your Log. Not Max, not us. Only the dates count, for your streak.
- No member ever sees another member. There is no community, no leaderboard, no profile. What you may see is a count, like how many men did a rep today, and one weekly theme across everyone, only once enough men are behind it. Never a name, never anyone's words.
The one exception
An automatic safety filter checks each message for signs of a crisis, abuse, or anyone under 18. If it fires, one Max Plus staff member may read that one message. Nothing else you write is read by a person.
What you control
- Read and correct what Max remembers about you, or erase it, on your Account page.
- Turn off product mentions in the chat on your Account page.
- Export everything as one file, or delete everything for good, any time, in one tap. No phone call, no waiting.
- Cancel in one click. You get an email that confirms it, and nothing more is charged.
A person, when you want one
Email support@joinmaxplus.com. Derek reads it himself and answers within one business day. No bot, no ticket number.
The long version: Privacy Policy and how we handle health data.